We’d all like to keep all the commitments we make, but sometimes it just doesn’t work out. If you need to cancel your class, simply call 905-890-7330 or send an email to firstname.lastname@example.org to let us know you won’t be able to make it. Please read conditions below for refund eligibility.
More Than 7 Days Notice
Students are eligible to reschedule to a future class. Please email us at email@example.com or give us a call at (905) 890-7330 to schedule your new date.
Less Than 7 Days Notice
Students are not eligible to reschedule to a future class, but please feel free to have someone attend in your place. Please note: Notice within 24 hours of class commencement is considered No Notice (see below)
Where a student fails to inform The Chef School or fails to attend registered class – NO Refund or Rescheduled Class will be issued.
What About Gift Certificates?
If a Gift Card has been used to purchase a recreational class, the physical Gift Card must be processed prior to the class. If there is any outstanding balance left, this must also be reconciled prior to the class. Gift Cards are not eligible for refund via other methods of payment, and they will be treated as a cash transaction.
Future Class Credits
Future class credits may be issued from time to time, but these must be confirmed in writing from a representative from Home Chef School. When a credit has been issued, the credit must be used within twelve months from time of issue, unless another expiry has been stated.