We’d all like to keep all the commitments we make, but sometimes it just doesn’t work out. If you need to cancel your class, simply call 905-890-7330 or send an email to firstname.lastname@example.org to let us know you won’t be able to make it. Please read conditions below for refund eligibility.
More Than 7 Days Notice
If the class or program has not commenced, students will be eligible to reschedule to future class – or receive a 50% refund of fees paid.
Less Than 7 Days Notice
If the class or program has not commenced, students will be eligible to receive a 25% refund of fees paid, No future class credits will be issued. Please note: Notice within 24 hours of class commencement is considered No Notice (see below)
Where a student fails to inform The Chef School or fails to attend registered class – NO Refund or Rescheduled Class will be issued.
What About Gift Certificates?
If a Gift Card has been used to purchase a recreational class, the physical Gift Card must be brought to the class and processed in-person to complete ticket order(s). Gift Cards are not eligible for refund via other methods of payment, and they will be treated as a cash transaction.
Future Class Credits
Future class credits may be issued from time to time, and must be confirmed in writing from a representative from the Home Chef School. When a credit has been issued, the credit must be used within six months from time of issue, unless another expiry has been stated.